All bookings are subject to availability and must be confirmed in advance.

Down payment:

• A down payment of P500 is required to secure your booking at least 2 days after scheduling the appointment—this amount is deductible from your total payment.
• Remaining balance can be settled on the day of the appointment.
• Failure to settle within 2 days will lead to automatic forfeiting of the schedule.

Full payment:

• Customers may also opt to pay the total amount due in full instead of the down payment upon scheduling.

MOP:

• Payment can be made via cash, bank transfer, online channels (GCash), or credit card (through PayPal). Send payment receipts at appointments@stillsphotostudio.com.

• Clients may reschedule their session up to 48 hours before the scheduled appointment without incurring any additional fees. You may use the rescheduling link in the initial email confirmation.
• Rescheduling requests made less than 48 hours before the scheduled session will incur a rescheduling fee of P200 (non-consumable in the studio).

More than 2 weeks from appointment:

• 100% refund of payment.

1 week from appointment:

• 50% refund of payment.

Less than 1 week from appointment:

• No refund.

No Show (Client does not attend the scheduled session without prior notice):

• No refund and the client will be blocked from scheduling another appointment after three (3) no shows.

In the event that Stills Studio needs to cancel a session due to unforeseen circumstances such as equipment failure, bad weather, or other emergencies, the client/s may select one (1) option from the following:

• Rescheduling the session at a mutually convenient time without any additional charges.
• A full refund of the session fee.
• A 10% discount on the next scheduled appointment.

To reschedule or cancel your session, please contact us directly via phone or email.

• Phone: (+63) 928 698 9376 during business hours (10 am - 7 pm).
• E-Mail: appointments@stillsphotostudio.com